We are seeking a Business Development Operations Manager to lead efforts in managing KYC (Know Your Customer) processes and account opening operations. This role is crucial for ensuring compliance and efficiency in our onboarding procedures, without a focus on sales or commissions. Strong relationship building skills with Token2049, Consensus, FinTech Week and others.

Key Responsibilities

• KYC Management: Develop and implement KYC processes that align with regulatory requirements and best practices.
• Account Opening Operations: Oversee the account opening process to ensure a smooth and efficient experience for customers.
• Process Optimisation: Identify areas for improvement in business development operations and implement effective solutions.
• Collaboration: Work closely with compliance, legal, and customer service teams to ensure all operations meet regulatory standards.
• Relationship Management: Engage with existing clients and attend events when needed

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 4+ years of experience in business development operations, compliance, or a related role in a crypto company.
• Strong understanding of KYC regulations and account opening processes.
• Excellent organisational and project management skills.
• Proficient in data analysis and reporting tools.
• Strong communication and interpersonal skills.