We are looking for an experienced Account/Sales Manager with a strong sales and relationship management background in a well-known retail group. This role requires hands-on experience managing accounts and driving business growth through local retailers.

Responsibilities

• Build and maintain strong relationships with key accounts as the primary point of contact
• Develop a long-term strategic plan to achieve sales objectives in key channels and maintain key brand market share.
• Manage P&L to achieve company targets
• Lead contract negotiations, renewals, and pricing discussions
• Develop new product campaign launches and distribution across the retail market
• Track account performance based on data and report to management
• Oversee the order process and resolve operational issues
• Provide exceptional customer service by addressing client inquiries and resolving issues quickly

Requirements

• At least 5 years of account management experience in FMCG (preferably with convenience stores, supermarkets, and retailers such as 7-Eleven, Welcome, Circle K, ParknShop, etc.)
• Experience with end-to-end account management, from strategy development to execution and performance tracking
• Strong business planning and data analytic skills
• Excellent negotiation, and interpersonal skills with detail orientation
• Self-motivated, results-driven, and customer-focused
• Fluent in English and Cantonese
• Immediate availability will be prioritised for this application