Responsibilities:

• Diagnosing and troubleshooting software and hardware issues
• Installing and configuring PCs and software, as well as performing software patching for end users
• Managing and maintaining video conferencing equipment in the office
• Overseeing scripts for log and server backups
• Managing user accounts, network routers, switches, firewalls, and virtual servers
• Providing day-to-day technical support to end users
• Handling hardware and software procurement, setup, upgrades, and maintenance
• Communicating with hardware and software vendors to ensure effective service delivery
• Supporting workflow automation through scripting
• Participating in the design of IT infrastructure for new business initiatives and helping with the adoption of new technologies

Requirements:

• Hold a degree in Computer Science, Information Technology, Information Engineering, or a related field
• 2-4 years of relevant experience in the IT industry
• Passionate about learning new technologies
• Experience with OS (Windows & Linux) installation, configuration, troubleshooting, and familiarity with network devices and hardware
• Proficient in both spoken and written Chinese and English