Client Service Associate
02-12-2024
Job Type
Permanent
Emp Type
Full Time
Salary Type
Annual
Salary
Negotiable
Job ID
33640
Job Description
We are seeking a Client Service Associate to join our team. The ideal candidate will have a strong client-facing background, possessing excellent receptionist skills. This role will be based in a private member club, working closely with our esteemed clientele to provide exceptional service and support.
Responsibilities
- Greet and assist members and guests in a professional and friendly manner
- Manage reservations and bookings, ensuring accuracy and timeliness
- Handle incoming inquiries and provide information about club facilities and services
- Assist with administrative tasks, such as managing membership records and processing payments
- Collaborate with other team members to maintain a welcoming and efficient club environment
- Contribute to the overall ambiance of the club through attentive and personalized service
Qualifications
- Previous experience in a client-facing role, preferably within a similar private member club or hospitality setting
- Excellent communication skills and the ability to interact with a diverse range of individuals
- Strong organizational and multitasking abilities
- Proficiency in using reservation and booking systems
- A warm and approachable demeanor, with a passion for delivering exceptional customer service
Day-to-day
- Welcoming members and guests upon arrival
- Assisting with reservations and bookings
- Responding to inquiries and providing information
- Handling administrative tasks related to membership management
- Collaborating with colleagues to ensure a seamless and enjoyable experience for all visitors