IT Technician

29-07-2024
Job Type
Permanent
Emp Type
Full Time
Salary Type
Annual
Salary
Negotiable
Job ID
32662

Job Description

Our client is a leading technology solutions provider based in Hong Kong, serving a diverse range of clients across the Asia-Pacific region. We are seeking an experienced IT Technician to join their dynamic team.

Description:

As an IT Technician, you will be responsible for providing technical support and maintaining the IT infrastructure for our clients in Hong Kong. Your key duties will include:

  • Troubleshooting and resolving hardware and software issues for end-users
  • Performing routine maintenance and upgrades on PCs, servers, network equipment, and other IT assets
  • Configuring and deploying new equipment and software as per company standards
  • Providing guidance and training to end-users on the use of IT systems and applications
  • Monitoring system performance and identifying potential areas for improvement
  • Documenting and maintaining detailed records of all support activities
  • Collaborating with the IT team to implement new technologies and improve operational efficiency

Requirements:

  • Minimum 3 years of experience as an IT Technician or in a similar role
  • Strong troubleshooting and problem-solving skills
  • Proficient in installing, configuring, and maintaining Windows and macOS operating systems
  • Hands-on experience with office productivity software, email, and collaboration tools
  • Familiarity with network protocols, hardware, and basic security best practices
  • Excellent communication and customer service skills
  • Ability to work effectively both independently and as part of a team
  • Fluency in English and Cantonese/Mandarin